Terms of Service | Privacy Policy

Effective Date: 10/1/2024 | Last Updated: 10/5/2025

Welcome to Joyful Mind Psychiatry & Therapy Services (“we,” “our,” or “us”).

These Terms of Service (“Terms”) govern your use of our website [insert website URL] and any related online services provided by Joyful Mind Psychiatry & Therapy Services (collectively, the “Site”). By using our Site, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using this Site, you agree to comply with and be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you do not agree with these Terms, please do not use the Site.

2. No Medical or Emergency Services

The content on this website is for informational and educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

Do not disregard professional medical advice or delay seeking it because of something you read on this Site.
If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency department immediately.

Use of this Site does not create a provider–patient relationship between you and Joyful Mind Psychiatry & Therapy Services or any of its clinicians.

3. Use of Website

You agree to use this Site only for lawful purposes and in accordance with these Terms. You may not:

Use the Site in any way that violates local, state, or federal law.
Attempt to gain unauthorized access to our systems or data.
Use this Site to transmit harmful code, spam, or other disruptive content.
Use any automated system (such as bots or scrapers) to access or interact with the Site.

We reserve the right to suspend or terminate access to the Site for any user who violates these Terms.

4. Intellectual Property Rights

All content on this Site—including text, graphics, logos, icons, images, videos, downloads, and software—is the property of Joyful Mind Psychiatry & Therapy Services or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may view and download content for personal, non-commercial use only. You may not copy, reproduce, distribute, modify, or create derivative works without prior written permission.

5. Third-Party Links

Our Site may contain links to external websites operated by third parties. These links are provided for convenience only. We do not control or endorse any third-party websites and are not responsible for their content, privacy practices, or terms of use.

6. SMS Text Messaging

By providing your phone number and opting in to receive SMS messages from us, you consent to receive texts related to appointment reminders, updates, or other relevant information about our services.

Message frequency may vary depending on your communication preferences or appointment schedule.
You can opt out at any time by replying STOP, or reply HELP for more information.
Message and data rates may apply.
Your personal information will not be shared with third parties for marketing purposes.

Please review our Privacy Policy for details on how we handle your personal information.

7. Limitation of Liability

To the fullest extent permitted by law, Joyful Mind Psychiatry & Therapy Services and its affiliates, employees, and contractors shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use the Site or any content on it.

This includes damages resulting from errors, omissions, interruptions, or loss of data, even if we have been advised of the possibility of such damages.

8. Disclaimer of Warranties

This Site and all information provided on it are offered “as is” and “as available.”

We make no representations or warranties of any kind, express or implied, regarding the operation of the Site or the accuracy, completeness, or reliability of the content.

9. Indemnification

You agree to indemnify and hold harmless Joyful Mind Psychiatry & Therapy Services, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, or expenses (including attorney’s fees) arising out of your use of the Site or violation of these Terms.

10. Modifications to the Terms

We may update these Terms at any time without prior notice.

The “Last Updated” date at the top of this page indicates when changes were made. Continued use of the Site after changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Iowa, without regard to conflict of law principles.

Any legal action or proceeding arising out of your use of this Site shall be brought exclusively in the state or federal courts located in Iowa.

12. Contact Information

If you have any questions about these Terms, please contact us at the address below.

Effective Date: 10/1/2024 | Last Updated: 10/5/2025

Joyful Mind Psychiatry & Therapy Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide when you visit our website [insert website URL].

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you voluntarily provide through contact forms, appointment requests, or newsletter sign-ups, such as:

Name
Email address
Phone number
Message content or inquiry details

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device type and operating system
Pages visited, date and time of visit, and referring URL

C. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and assist with marketing efforts. You can disable cookies in your browser settings, but some website features may not function properly.

2. How We Use Your Information

We use the collected information to:

Respond to your inquiries or appointment requests
Improve our website functionality and user experience
Communicate updates, newsletters, or marketing (only if you opt in)
Comply with legal, regulatory, and ethical obligations

3. SMS Text Messaging

By providing your mobile number and opting in to receive text messages, you consent to receive SMS communications from Joyful Mind Psychiatry & Therapy Services. These messages may include appointment reminders, confirmations, or other relevant updates about our services.

A. Consent and Communication

By opting in, you agree to receive SMS messages from our practice.
Message frequency may vary depending on your appointments, care needs, or communication preferences.
You can opt out of receiving messages at any time by replying STOP.
You can reply HELP for assistance or additional information.
Message and data rates may apply depending on your mobile carrier and plan.

B. Privacy and Data Use

Your personal information and phone number will not be shared with third parties for marketing purposes.
We only use your number to communicate information directly related to your care or requested services.

By continuing to use our website or services, you acknowledge and agree to the terms of this SMS Text Messaging policy.

4. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information with:

Service providers that assist with website hosting, email delivery, text messaging, or analytics
Legal or regulatory authorities, if required by law

All third-party partners are required to protect your information and use it only for the services they provide to us.

5. HIPAA Notice

If you are a patient of Joyful Mind Psychiatry & Therapy Services, please note that this Privacy Policy applies only to our website.

For information about how we protect your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA), please refer to our Notice of Privacy Practices, available upon request or in our office.

6. Data Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration.

While we take reasonable precautions, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

7. Your Choices

You have the right to:

Opt out of marketing emails or texts (unsubscribe or reply STOP)
Request correction or deletion of personal information, where applicable
Disable cookies through your browser settings

8. Third-Party Links

Our website may include links to external websites not operated by us.

We are not responsible for the content or privacy practices of these third-party sites and encourage you to review their privacy policies.

9. Children’s Privacy

Our website is not intended for use by individuals under 13 years of age.

We do not knowingly collect personal information from children. If we learn we have inadvertently collected such information, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at the numbers below.